1. Return Eligibility

  • Returns are accepted only for damaged or defective products.
  • The return request must be initiated within 2 days of delivery.

2. Return Process

  • To request a return, contact us at sales@robozar.com or call +91 7231900002 with your order details and a description of the issue.
  • Provide a clear image or video showing the defect or damage.
  • Upon approval, you will receive a return shipping label.

3. Refund Process

  • Once the returned product is received and inspected, a refund will be processed within 7 business days.
  • Refunds will be credited to the original payment method  within 7 business days  .

4. Exclusions

  • Returns are not accepted for products damaged due to misuse or improper handling.
  • Items must be returned in their original packaging with all accessories included.